View and Open Documents

Documents can be stored in folders or directly in the root project/shell documents or company documents node. The project/shell documents log displays the contents of the selected folder, including subfolders, documents, and shortcuts.

Note:

If you are using an Oracle Cloud-based deployment, the system displays a message when you choose to view or download files or attachments that have not been scanned for viruses. To continue, you must select Yes or No. If you select Yes and the system determines that the file is infected, the download is stopped; otherwise, the download completes successfully.

Documents can be opened in several ways from within the system, depending on your default viewer selection and integrations enabled by your Company Administrator:

  • Native: Documents are opened in their native software applications; for example, Microsoft Word documents are opened in Microsoft Word. This option requires that users have the native software application installed on their machine or your Company Administrator enabled Office 365 integration for use with Microsoft 365 applications.
  • Unifier Viewer: Documents are displayed in the Unifier Viewer. Documents are opened in a read-only view that supports adding graphical markups and text comments. Unifier Viewer supports the document file types listed in the table below.
  • Office for the web: If Office 365 integration is enabled, you can also use Microsoft 365 to view and update documents, including working on attachments for BPs.
  • AutoVue: If your Unifier server is configured to use it, you also have the option of opening a document in AutoVue.

Supported File Types with Unifier Viewer

File Type File Type File Type File Type File Type File Type File Type
BMP DOTX JFIF ODT PPSX TXT XLT
CSV DWF JP2 PDF PPT VSD XLTM
DGN DWG JPC PNG PPTM VSDX XLTX
DOC DXF JPEG POT PPTX WMF  
DOCM EMF JPG POTM PUB XLS  
DOCX EML MSG POTX RTF XLSB  
DOT GIF ODP PPS SVG XLSM  
DOTM HTML ODS PPSM TIF XLSX  

Microsoft Cloud Storage Partner Program (CSPP) File Size Guidelines (Microsoft 365)

Application Mode CSPP Limit CSPP+ Limit Notes
Word for the web View     No limit, but there is a 60-second file download time out that applies to all GetFile operations, and this time out can affect the perceived file size limit. In practice, this time out is rarely reached, because connectivity and bandwidth is typically very good between Office for the web and host data centers. However, hosts should be aware of this limit.
Word for the web Edit 100 MB 100 MB  
Excel for the web View 25 MB 100 MB  
Excel for the web Edit 25 MB 100 MB  
PowerPoint for the web View     No limit, but subject to the 60-second time out for file downloads as described above.
PowerPoint for the web Edit 300 MB 2 GB Subject to the 60-second time out for file downloads described above so it is possible that smaller files will reach that timeout. In addition, for embedded media, the size limit is 100MB for most embedded media types. For WAV files the limit is 100KB.

The Viewer Option is set in the Preferences section of the More tab.

To view a document:

  1. In the Documents log, select a document.
  2. Do one of the following:
    • To open the document in the default viewer set in your preferences, select "", and then select Open.
    • To open the document in AutoVue, select "", and then select Open in AutoVue.
    • To open the document in Microsoft 365, select "", and then select Open in Office for the web.

    You can also select the link in the Name column to view or download the document.

  3. If you are using Microsoft 365 and you are logging into a new session, select I Agree to continue.
  4. If you are using Unifier Viewer and the document is protected with a password, enter the password in the Password required dialog box after it appears, and then select Submit.

    You can try entering the correct password up to three times.

    By default, Unifier Viewer opens the document in a compressed state to reduce the impact on environment bandwidth and improve the time required to display the document. To view the document in its original state, select Switch to Original Document. To switch back to the compressed state, select Switch to Compressed Document.

To search a document by using Unifier Viewer:

  1. Open the document in Unifier Viewer.
  2. Select anywhere in the Comments box.
  3. From the toolbar, select Search "".
  4. Specify the content that you are looking for.