Getting Started
This guide is used during the Oracle Utilities Opower launch process to provide product design information, collect utility configuration preferences for the products being launched, and track the finalization of these preferences. The preferences are then used to set up your Oracle Utilities Opower products and platform.
Note: This HTML documentation is for reference only. Your Delivery Team will give you an editable PDF or DOCX version of the document to capture your inputs. Once submitted to Oracle Utilities, all utility inputs recorded in the configuration guides are final and cannot be modified. Ensure that all configuration inputs are accurate before submitting them.
Product Overview
The Oracle Utilities Opower Affordability Proactive Alerts are email communications that educate customers about financial or energy assistance programs available from their utility. The alerts can be sent to customers who are likely to have trouble paying their utility bills, or to customers who are already behind on their bills.
Disclaimers