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The Know It Show It edition is a set of Email Home Energy Reports sent to customers to encourage them to provide their home attributes by completing the What Uses Most Audit in the Energy Efficiency Web Portal or the Home Energy Analysis in the Digital Self Service Energy Efficiency Web Portal. If the customer has not completed their audit, the Know It Show It reports include a pre-audit home profile that informs the customer that some of their home information is missing and encourages them to complete the audit. If the customer completes their audit during the course of the campaign, the final report will provide them with a summary of how their Email Home Energy Report is more accurate due to the home attributes that they provided.

Example of a Know It Show It pre-audit report:

Pre audit module displaying a call to action for cutomers to provide more attribute information

Example of a Know It Show It post-audit report:

Post audit module displaying how the proided attribute information has provided the customer with a more tailored report experience

 

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