Configure CCB Buckets

This page details how to add new bucket configurations and bucket ranges for configured buckets for Oracle Utilities Customer Care and Billing (CCB) application.

On this page:

Add a New Bucket Configuration

To add a new bucket configuration:

  1. Navigate to the Add Bucket Configuration page from the Admin menu. 

    Admin dropdown menu showing an alphabetical menu. Here, letter B is selected, and then the Bucket Configuration option.

  2. On the resulting Select Business Object drop-down menu, select the business object for which the buckets are to be configured and click OK.

    Select Business Object window, where the user is to search a dropdown menu to select a bucket configuration business object.

  3. A new page for the selected configuration appears. Enter the required fields and also provide the bucket value ranges. Click Save and close the window.

    Billing Day in Window Bucket Configuration window, where the user is to set a bucket configuration, a description, a bill window status, and the bucket value ranges.

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Add Bucket Ranges for Configured Buckets

  1. To navigate to the Bucket Configuration page of a bucket that has been added to the configuration list, but for which ranges have not been set up yet, click the Add (+) button (located in the Add column). 

    Bucket Configuration List section within the Customer Analytics Configuration main tab. Find the Add button in the last column of the table that appears in this section.

  2. Populate the Bucket Configuration and the Description text fields.

    SA Arrears Bucket Configuration window where the user is to set the bucket configuration, its descriptions, and its value ranges.

  3. Provide values in the Bucket Value Ranges section. To add a new bucket range, click the Add (+) button on the left. While providing the bucket value ranges, ensure that:
    • At least one bucket has a start range of 0.
    • At least one bucket has an end range of 99999.
    • There is not overlapping between bucket ranges. For example, if there is a bucket with start range of 1 and an end range of 10, there cannot be a bucket with a start range of 5 and an end range of 13 (5 to 10 is the overlapping range).
    • The bucket ranges do not have gaps. For example, if there is a bucket with start range as 1 and end range as 10, the start range for the next consecutive bucket should be 11.

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