Email Thank You Message Module
The Thank You Message module communicates gratitude to customers who participated in the last peak event. It only appears in the post-event email for gas customers.
Location: The module is located at the top of the email.
Message: The message thanks customers for their participation. Because the module is for non-AMI customers whose performance during the peak event is unknown, the message does not comment on customers' actual performance compared to other neighbors. It varies slightly depending on whether a single- or multi-day peak event occurred.
State | Message |
---|---|
Single day event | Thanks for doing your part this past peak day |
Multi-day event | Thanks for doing your part on the recent peak days |