Pre-Event SMS Message
The SMS channel sends pre-event SMS messages to notify customers of upcoming electricity peak events. The content of the messages varies based on the day of the peak event, and tells customers when a peak day event is about to start, while encouraging them to join their community to help save energy.
The following is an example of a pre-event SMS message:
Note: SMS messages are only applicable to electricity peak events.
Message Variations
The following table shows how messaging varies based on the first or subsequent peak days.
| Condition | Message |
|---|---|
|
Peak event is today |
UTIL: Today, 7/1 is an Energy Savings Day. From 2pm-6pm, join your community to help save energy. Text STOP to opt out. |
|
Peak event is tomorrow |
UTIL: Tomorrow, 7/2 is an Energy Savings Day. From 2pm-6pm, join your community to help save energy. Text STOP to opt out. |
| Peak event is today and tomorrow |
UTIL: Today, 7/1 and tomorrow 7/2 are Energy Savings Days. From 2pm-6pm, join your community to help save energy. Text STOP to opt out. |