Demand Tracker Module
The Demand Tracker module informs customers about the demand charge that will be included in their current billing period. Note the module does not identify the highest hour for the current week, but rather shows the highest demand hour during the current bill period. This hour might not have occurred in the current week. If the customer's demand charge has increased during the current week, the module notifies the customer that their demand charge increased during the current bill period.
This module also provides savings insights that help customers understand how shifting the use of high-energy appliances to off-peak hours can help them save money.
Design
This image shows an example of the Demand Tracker module:
User Experience Variations
This topic covers the variations that can occur in this module.
New Demand Hour This Week
If the customer surpasses their highest demand in the current bill period, the module changes as follows to identify that the highest hour usage has increased since the last weekly email:
Heading: The heading changes to, "Your highest usage during peak hours has increased".
Demand Hour Box: The text in this box changes to, "Your highest usage hour so far this bill period is now".
Demand Charge Box: The ext in this box changes to, "kW used during that hour have increased to".
Configuration Options
For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.
| Configuration Option | Input Value |
|---|---|
|
Decimal Places You can configure the module to include up to two decimal places in the kW value display. For example, you can display the kW value as follows:
|
Required Specify the number of decimal places: |
|
Peak Period Name The name of the peak period in the Demand Charge Box and the Savings Statement can be configured. This value should match the peak period name for all other Behavioral Load Shaping modules. Default: Peak |
Required Choose one of the following: Use the default. Use the following peak period name: |
To see how this module fits into the overall user experience, see Design and Configuration: Demand Rate Coach Emails.
User Experience Variations
This section discusses the user experience variations in the Demand Tracker module.
New Demand Hour This Week
If the customer surpasses their highest demand in the current bill period, the module changes as follows to identify that the highest hour usage has increased since the last weekly email:
Heading: Your highest usage during peak hours has increased
Demand Hour Box: Your highest usage hour so far this bill period is now
Demand Charge Box: kW used during that hour have increased to