Appendix: Behavioral Load Shaping Email Modules
The Behavioral Load Shaping Cloud Service includes the following email communication features:
BLS Insights in Hight Bill Alert Emails
Each of these features includes a series of emails sent to customers who are on Time of Use (TOU) or demand electric rate plans. The emails are intended to help customers better understand their rates, encourage them to shift electric usage to off-peak hours, and reduce usage when electricity is most expensive.
Some of the modules are used in multiple emails. For example, the Hourly Usage Module is used in both the Time of Use Coach and the Demand Coach emails.
The Easy Open module, which is part of the Proactive Alerts Cloud Service, can also be included in these emails.
In this section: