Email Footer Module

This module includes information that provides more context about the email, includes legal text, and enables users to unsubscribe from emails.

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User Experience

This section describes the user experience for Footer module.

This image shows an example of the BLS Email Footer module.

This module includes the following components:

Holiday Statement: A statement that tells the customer that peak pricing does not apply to specified holidays. The list of holidays included can vary by utility customer.

Unsubscribe: A link to a page where customers can unsubscribe from TOU Coach Weekly emails. An unsubscribe link must appear due to CAN-SPAM regulations in the US and similar regulations abroad.

Note: Unsubscribing through the link provided in the email is permanent. Customers will never receive emails again and will be unable to opt back in at a later time. Opting out in this way also unsubscribes the customer from other Opower email communications, such as Weekly Energy Breakdowns or email Peak Time Rebates. Also, note that unsubscribing through the email only unsubscribes the customer from email messages. It does not unsubscribe the customer from messages received through other channels, such as text or voice alerts.

Manage Preferences: A link to the Web Portal page where a customer can edit their communication preferences.

Utility Contact Information: The utility's mailing address. The mailing address must appear due to CAN-SPAM regulations in the US and similar regulations abroad.

Legal Text: This is the copyright and any other legal text required by the utility and/or Oracle Utilities Opower.

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