Tips Module

This module delivers energy savings tips to customers using dynamic personalized tips that are relevant to a customer's unique needs. The tips are automatically selected and prioritized based on each customer's attributes, continually refreshed with new information, and designed to cover a wide variety of energy-saving and financial investment categories. A Behavioral Load Shaping tip library has been created with tips that help customers shift usage from peak to off-peak hours and reduce peak consumption.

On this page:

Customer Requirements

Category	Description
Data Coverage	The default requirements are: 50% read coverage for the last two weeks. 50% read coverage for the week covered by the report. 50% read coverage for the highest day in the customer's last week. 50% read coverage for the last day of the week. This product does not differentiate between estimated and non-estimated reads. Both types of reads are supported.

User Experience

This section describes the user experience for the Hourly Usage module.

This image shows an example of the BLS Tips module.

This module includes the following components:

Tip Content: An individual tip includes a tip image, tip title, and tip summary. Clicking on an individual tip takes the customer to the public-facing tip details page on the Digital Self Service - Energy Management Web Portal.

Tip Image: This image is a visual representation of the action that the tip recommends. Customers can click on the title to view more detailed information about the tip.

Tip Title: The title is a short sentence that summarizes the recommended action. Customers can click on the title to view more detailed information about the tip.

Tip Summary: The summary elaborates on the tip with more explanation about why using the tip is beneficial.

See more ways to save: When clicked, this link directs users to the Digital Self Service - Energy Management Ways to Save. Customers can see the public-facing version of this page even if they have not signed in.