Understanding Service Order Field Activity Types
Service order activity types must be configured for each type of service order activity.
Service order activity types are assigned to the following Activity
Type Categories:
Service Order Activity |
Activity Type Category |
Back-to-Back |
Service Request Orchestration |
Cancel Orchestration |
Orchestration Maintenance |
Cut Service for Non-Payment |
Request Orchestration |
Disable Service |
Request Orchestration |
Enable Service |
Request Orchestration |
Exchange Meter |
Request Orchestration |
Reconnect Service for Payment |
Request Orchestration |
Update Orchestration |
Orchestration Maintenance |
Refer to Understanding Activity Types for more information about activity types.