Welcome to Oracle Utilities Billing Cloud Service
Oracle Utilities Billing Cloud Service provides access to specific billing capabilities and supporting billing-related functions in Oracle Utilities Customer to Meter, which is the foundational component of Oracle Utilities Billing Cloud Service.
Oracle Utilities Billing Cloud Service is intended for:
• Organizations requiring a billing solution but do not require a full customer information system implementation
• Organizations whose legacy customer information system does not support specific billing capabilities that they may now require such as net-metered billing, billing for electric vehicle charging events, advanced billing for specific customer segments (commercial or industrial), and so on.
Oracle Utilities Billing Cloud Service provides access to specific billing capabilities and supporting billing-related functions including:
• Managing customer information
• Customer and geographic data management for residential, commercial, and industrial customers
• Customer care interactions for inbound communications (such as phone calls) and outbound communications (such as letters or notifications)
• Managing device information
• Device management such as meters at customer locations, device configurations for measurement collection, and device installations details
• Managing billing-related measurement and device event data
• Processing loaded scalar and interval metered measurement data for billing purposes; including validating, editing, and estimating of such data for billing purposes
• This also includes the pre-built MV-90 Adapter and Adapter Development Kit
• Processing loaded non-metered measurement data (e.g., weather data) including validating / editing / estimating of such data for billing purposes
• Processing loaded device event data for billing purposes
• Rating and billing
• Configuring and testing rate calculations via the user interface
• Bill generation and bill calculations via online transactions and batch processing
• Calculating and publishing bill determinants and other transactions from billing-related meter reading data
• Aggregating billing related data
• Billing corrections
• Capturing financial transactions / general ledger related details (related to bill segments, adjustments, and impact of payments)
• Creating billing related extracts
• Oracle Utilities Cloud Service Foundation: tools used to orchestrate and automate infrastructure related processes, migrate data from legacy applications into the cloud service, and manage batch scheduling and processing using the SaaS Batch Scheduler.
• Oracle Utilities Analytics Visualization: a suite of analytics applications that provides access to real-time data for self service exploration, discovery, visualization, and analysis. It includes rich pre-built analytical data models, metrics, and key performance indicators that allow you to derive strategic insights from your data.
Oracle Utilities Billing Cloud Service excludes the use of other processes and capabilities, including, but not limited to:
• Payment management (including automatic payments, cashiering, third party payment processing integration)
• Processing data for device events for non-billing purposes, Internet of Things (IOT) devices, and smart meter commands
• Non-billing aggregations
• Non-billing usage related data export capabilities
Billing Cloud Service User Access
Access to the specific billing capabilities and supporting billing-related functions in Oracle Utilities Billing Cloud Service is controlled through the following user groups:
• Billing Cloud Services: A user group that provides access to the specific pages, portals, and features included with the cloud service
• Billing Cloud Service Batch Services: A user group that enables users to run batch processes used by the cloud service