Getting Started
This guide is used during the Oracle Utilities Opower launch process to provide product design information, collect utility configuration preferences for the products being launched, and track the finalization of these preferences. The preferences are then used to set up your Oracle Utilities Opower products and platform. This guide focuses on configuration options for the Oracle Utilities Opower Business Customer Engagement Proactive Alerts cloud service. See Design and Configuration for an overview of the process as well as links to feature-specific topics.
Note: This HTML documentation is for reference only. Your Delivery Team will give you a .pdf or .docx version of the document to capture your inputs. Once submitted to Oracle Utilities, all utility inputs recorded in the configuration guides are final and cannot be modified. Ensure that all configuration inputs are accurate before submitting them.
Product Overview
Email High Bill Alerts AMI are digital messages sent through the email channel to inform customers when they are on track for a high bill or high use for the current period. The alerts contain insights on how and when customers using energy, as well as actionable tips for customers to perform in order to lower their usage or bill before the period ends.
Disclaimer
Your utility might not have all of the products or features described in this document.