Weekly Energy Updates
Weekly Energy Updates are email reports sent to business customers every week to inform them of their energy usage patterns, trends, and projected energy costs. With these emails, business customers can better understand how their actions correspond to their utility bills, get a preview of their bills, and get helpful insights on how to adjust their energy usage.
On this page:
Example Weekly Energy Update
Each Weekly Energy Update email is comprised of individual modules. This graphic shows an example of what the email might look like for a business customer.
Report Types
Customers can receive different types of Weekly Energy Update emails, each with different sets of information and data-driven insights. See Report Types for more information, including screenshots and the default modules.
Email-Wide Configuration Options
The configurations below apply to the whole email. For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.
| Configuration Options | Input Value |
|---|---|
|
Color Palette |
Oracle Utilities uses your organization's branding requirements to configure the colors used in the cloud service. You can specify your branding and color requirements in the Oracle Utilities Opower Platform Configuration Guide. |
|
Fonts |
Oracle Utilities recommends using the default fonts provided by the Business Customer Engagement Digital Self Service - Energy Management cloud service. Non-default fonts requested must meet all applicable font licensing requirements and support any required character sets. Licensing arrangements may require the utility to transfer font license ownership to Oracle Utilities. |
|
Alert Delivery Window The delivery window refers to the days in the month during which High Bill Alerts (AMI) can be sent to customers. The default window for sending High Bill Alerts (AMI) is seven days after a new bill period starts and seven days before the bill period ends. |
Optional Choose one of the following:
|
| Additional Global Configurations | Review all additional configuration options provided in the Oracle Utilities Opower Platform Configuration Guide. |
Module-Specific Configuration Options
See the topics below for module-specific configuration options.
Default Text and Options
Unless otherwise noted, Oracle Utilities recommends that you use the default text and options that are provided. These options have been chosen carefully by our copywriters and have been through user testing to maximize comprehension and effectiveness.
If you must configure an option to use something other than the default, be aware of the following:
- While you can configure the text that appears, you cannot change the logic behind the text.
- Using options and text other than the default could impact the effectiveness of your program.