Welcome

The Welcome module is a one-time-delivery message that explains to the business customer the purpose of the Weekly Energy Update. It emphasizes that the email is not a bill and that the purpose is to help business customers lower their energy use and save money on their energy costs.

Example

The image below is an example of the Welcome module for business customers.

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option	Input Value
Heading The heading draws the customer's attention to the purpose of the communication. Default: "Why am I receiving this?"	Optional Choose one of the following: Use the default. Work with your Delivery Team to modify the heading.
Welcome Introduction The welcome introduction summarizes the purpose and benefits of the communication. Default: "This is not a bill! These weekly emails help you save energy, which can lower your bill and help us deliver clear, more reliable energy to everyone. Here's what to expect:"	Optional Choose one of the following: Use the default. Work with your Delivery Team to modify the text.
Welcome Highlights The welcome highlights explain how the communication will help business customers save energy and money. Default: The default text describes how the email provides energy use insights and personalized ways to save. The screenshot above contains an example of how the default text might look.	Optional Choose one of the following: Use the default. Work with your Delivery Team to modify the text.