Welcome

A welcome experience is displayed for business customers who have not signed in yet. Customers can sign into their account, create a new account, or access tips on how to save energy.

Requirements

The Welcome page experience is available for utilities who are using the standalone web version of the Business Customer Engagement Digital Self Service - Energy Management cloud service. It is not used for utilities that use embeddable widgets. Contact your Delivery Team if you have questions about whether this feature applies to your situation.

User Experience

Sign In or Create Account: Business customers can sign into their account with their email address and password. There is also a link to recover a forgotten password.

There is a link to create an account if they have not already done so. This leads to a page where customers can go through the account creation process.

Language Selector: A link at the top of the page allows the customer to select a preferred language for the content in the interface. Only languages that have been localized for the utility will be available.

Your Energy Use Menu: The Your Energy Use menu includes links to the Data Browser, Bill Comparison, or other widgets. Business customers are prompted to sign in before they can access these features.

Ways to Save Menu: This menu includes a link to the Ways to Save widget.