Design and Configuration

This guide provides a summary of the available configuration options for the Business Customer Engagement Digital Self Service - Energy Management cloud service. A configuration is a simple change that can be made with no coding required.

If you need a customization—a change that requires more in-depth technical work, design, or coding to alter the appearance or behavior of the product, or to create something new within the product—then you may need to request this customization as an additional professional service. If an element is not listed in this guide as a configuration, you should assume that it cannot be configured and would require a customization. Contact your Delivery Team if you have questions or would like to make a customization request.

Feature or Widget Configurations

See the following pages for information about feature- or widget-specific configuration options.

Global Configurations

The following global configuration details apply broadly to the Business Customer Engagement Digital Self Service - Energy Management cloud service:

  • Color Palette: Oracle Utilities uses your organization's branding requirements to configure the colors used in the cloud service. You can specify your branding and color requirements in the Oracle Utilities Opower Platform Configuration Guide.
  • Fonts: Oracle Utilities recommends using the default fonts provided by the Business Customer Engagement Digital Self Service - Energy Management cloud service. Non-default fonts requested must meet all applicable font licensing requirements and support any required character sets. Licensing arrangements may require the utility to transfer font license ownership to Oracle Utilities.
  • Additional Global Configurations: Review all additional configuration options provided in the Oracle Utilities Opower Platform Configuration Guide.

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