Guest User Access

The Guest User Access feature allows primary utility business account holders to invite guest users to have access to energy insights from their Business Customer Engagement Digital Self Service - Energy Management billing account. This is particularly helpful for staff at large businesses who oversee multiple business locations and who want other users to have access to their energy use trends, insights, and tips on how to save energy. Use the information below to review the available configuration options.

On this page:

Manage Authorized Account Viewers Widget Example

The image below shows an example of the Manage Authorized Account Viewers widget of the Guest User Access feature.

This screenshot shows an example of the Manage Authorized Account Viewers widget, which includes three sections: a section to add account viewers, a section to list pending accounts, and a section to list active accounts.

Other components of the Guest User Access feature include a login page and a Guest User Portal. The Guest User Portal is a standalone website that contains the same widgets and data displayed for the business customer who invited them.

Configuration Options

Configuration Option	Input Value
Guest User Email Templates There are default templates and messages for the different emails (for example, emails for invitations, password resets, and so on) sent to guest users as part of the Guest User Access feature. Some of the messages used in these emails can be edited to better match the goals and branding of the utility.	Required Work with your Oracle Utilities Delivery Team to review the email templates and make changes relevant to your program.
Guest User Portal Login Page Some branding and messaging of the Guest User Portal login page can be configured.	Required Work with your Oracle Utilities Delivery Team to review the login page template and make changes relevant to your program.
Guest User Portal Bottom Navigation Some links at the bottom of the Guest User Portal can be configured to redirect users to static pages within the Guest User Portal rather than redirecting to utility-hosted pages.	Optional Work with your Oracle Utilities Delivery Team to discuss the link options and decide which links and static pages are best for your situation.

Configuration Option

Input Value

Guest User Email Templates

There are default templates and messages for the different emails (for example, emails for invitations, password resets, and so on) sent to guest users as part of the Guest User Access feature. Some of the messages used in these emails can be edited to better match the goals and branding of the utility.

Required

Work with your Oracle Utilities Delivery Team to review the email templates and make changes relevant to your program.

Guest User Portal Login Page

Some branding and messaging of the Guest User Portal login page can be configured.

Required

Work with your Oracle Utilities Delivery Team to review the login page template and make changes relevant to your program.

Guest User Portal Bottom Navigation

Some links at the bottom of the Guest User Portal can be configured to redirect users to static pages within the Guest User Portal rather than redirecting to utility-hosted pages.

Optional

Work with your Oracle Utilities Delivery Team to discuss the link options and decide which links and static pages are best for your situation.