Next Best Action

The Next Best Action widget provides short, actionable tips and promotions for business customers. The tips are displayed as mobile-responsive web banners containing information about valuable solutions and helpful tools for managing energy use and costs. Use the information below to review the available configuration options.

On this page:

Next Best Action Example

The following image is an example of Next Best Action.

Screenshot of Next Best Action banner prompting customers to click to find more ways to save.

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Note: Work with your Oracle Utilities Opower Delivery Team to review the content (such as text, images, and links) that describes the programs highlighted by your banners. This review allows your Delivery Team to configure banner content effectively for your business customers.

Configuration Option	Input Value
List of Banners The list of banners to include in the Next Best Action banner cycle. Default: None.	Required Work with your Delivery Team to review available banner content and provide the list of banners to include within your Next Best Action cycle.
Banner Pages The web pages on which to display the Next Best Action banner. Default: None.	Required Provide full URLs for all pages on which to display the banner for applicable business customers.
Customer Groups Customer groups can be used to determine which banners to present to business customers based on the group they are in. Default: None.	Required Work with your Delivery Team to determine the required customer groups which will control the display of the banners.
Hide Banner Banners can be enabled to allow business customers to hide the banner during their current browser session. Default: Disable hide banner.	Optional Choose one of the following: Use the default. Enable hide banner.
Date Ranges for Banners Date ranges can be used to display banners for a certain period of time during the year. Default: None.	Optional Choose one of the following: Use the default. Provide the date ranges, including the month and day for the start and end of each date range.

Configuration Option

Input Value

List of Banners

The list of banners to include in the Next Best Action banner cycle.

Default: None.

Required

Work with your Delivery Team to review available banner content and provide the list of banners to include within your Next Best Action cycle.

Banner Pages

The web pages on which to display the Next Best Action banner.

Default: None.

Required

Provide full URLs for all pages on which to display the banner for applicable business customers.

Customer Groups

Customer groups can be used to determine which banners to present to business customers based on the group they are in.

Default: None.

Required

Work with your Delivery Team to determine the required customer groups which will control the display of the banners.

Hide Banner

Banners can be enabled to allow business customers to hide the banner during their current browser session.

Default: Disable hide banner.

Optional

Choose one of the following:

Use the default.

Enable hide banner.

Date Ranges for Banners

Date ranges can be used to display banners for a certain period of time during the year.

Default: None.

Optional

Choose one of the following:

Use the default.

Provide the date ranges, including the month and day for the start and end of each date range.