Account Center
The Account Center allows business customers to view and change information about their login details (email and password) and any applicable communication preferences.
On this page:
Login Details Example
The Login Details section is available for utilities that have the standalone version of the Digital Self Service - Energy Management web portal. This section allows business customers to update their login email address and password.
Manage Recipients and Preferences Example
The Manage Recipients and Preferences section is available for utilities that provide their business customers with proactive communications and alerts. This allows users to manage their communication preferences.
Configuration Options
For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.
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Configuration Option |
Input Value |
|---|---|
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Enable Contact Channels Use this configuration property to specify which channels are made available in the account center. Default: By default, this option is set to email, sms, and voice. |
Optional Choose one of the following:
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Hide Login Details The Login Details section must be shown for utilities that do not implement single sign-on authentication. Default: Show the Login Details section. |
Optional Choose one of the following:
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Allow Add/Edit of Recipients Specify whether to hide the ability to add and edit recipients. For utility customers who manage their own customer preferences, it is recommended that you set this option to hide the add/edit functionality. Default: Customers are able to add and edit recipient details. |
Optional Choose one of the following:
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For more information about this feature, see Account Center in the Business Customer Engagement Digital Self-Service Web Portal Overview.