Bill Comparison

The Bill Comparison allows business customers to compare their current bill to their previous bill and to the corresponding bill from the same time period the previous year. Use the information below to review the available configuration options.

On this page:

Bill Comparison Example

The following image shows a standard example of the Bill Comparison.

Screenshot of bill comparison for business customers.

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option	Input Value
Bill Used in Bill Comparison The widget can be configured to display the comparison between the current bill and the same bill in the previous year by default. For example, if the bill for July 2022 is the current bill, it will be compared to the bill for July 2021. Default: The default is to compare the current bill to the previous bill since customers are more likely to have this historical data (additionally, customers may not have a full year's worth of data to display a comparison against the same bill from last year).	Optional Choose one of the following: Use the default option. Compare current bill to same bill last year.
Rounding Cost Values Rounding of costs for the bill comparison values may be disabled. This does not affect the values displayed for individual charges. Default: Round bill comparison costs to the nearest dollar.	Optional Choose one of the following: Use the default option. Do not round costs.
Default Fuel Type for Dual Fuel Customers The default fuel type for dual fuel customers can be set to gas. Default: Use electric as the default fuel type for dual fuel customers.	Optional Choose one of the following: Use the default option. Use gas as the default fuel type.
Footer or Disclaimer A brief message displayed at the bottom of the Bill Comparison. Default: None.	Optional Choose one of the following: Use the default option. Display a footer or disclaimer. Provide a short message to include in the footer or disclaimer.

Configuration Option

Input Value

Bill Used in Bill Comparison

The widget can be configured to display the comparison between the current bill and the same bill in the previous year by default. For example, if the bill for July 2022 is the current bill, it will be compared to the bill for July 2021.

Default: The default is to compare the current bill to the previous bill since customers are more likely to have this historical data (additionally, customers may not have a full year's worth of data to display a comparison against the same bill from last year).

Optional

Choose one of the following:

Use the default option.

Compare current bill to same bill last year.

Rounding Cost Values

Rounding of costs for the bill comparison values may be disabled. This does not affect the values displayed for individual charges.

Default: Round bill comparison costs to the nearest dollar.

Optional

Choose one of the following:

Use the default option.

Do not round costs.

Default Fuel Type for Dual Fuel Customers

The default fuel type for dual fuel customers can be set to gas.

Default: Use electric as the default fuel type for dual fuel customers.

Optional

Choose one of the following:

Use the default option.

Use gas as the default fuel type.

Footer or Disclaimer

A brief message displayed at the bottom of the Bill Comparison.

Default: None.

Optional

Choose one of the following:

Use the default option.

Display a footer or disclaimer. Provide a short message to include in the footer or disclaimer.

User Experience Variations

The user experience of the feature may vary for customers and utilities depending upon their service types (gas, electricity, dual fuel, and so on), available data, costs, locale, and other factors. For more information, see Bill Comparison - User Experience Variations in the Business Customer Engagement Digital Self Service - Energy Management Overview Guide.