Supported Database Platforms
This section defines the platforms on which Oracle Utilities Customer Care and Billing is verified to operate.
Supported Platforms Summary Table
Oracle Utilities Customer Care and Billing is supported on the following platforms:
Oracle Utilities Customer Care and Billing is tested on both Oracle Database Enterprise Edition and Standard Edition. Some features, such as Advanced Compression and Partitioning, require the Enterprise Edition.
The following Oracle Database Server Editions are supported:
• Oracle Database Enterprise Edition
• Oracle Database Standard Edition
Note: Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.
Refer to My Oracle Support for additional details.
Support for Software Patches and Upgrades
Due to the ongoing nature of software improvement, vendors will issue patches and service packs for the operating systems, application servers and database servers on top of specific versions that Oracle Utilities Customer Care and Billing has been tested with.
If it is necessary to apply an upgrade, please do so in a test environment that is running on the same platform as your production environment prior to updating the Oracle Utilities Customer Care and Billing production environment.
The exceptions from this rule are Hibernate 4.1.0 GA and Oracle Client 19c. These should not be upgraded.
Always contact Oracle Utilities Customer Care and Billing Support prior to applying vendor updates that do not guarantee backward compatibility.