System Process | Behavior When Feature is Not Set | Behavior When Feature is Set |
Person | The Person Phone Grid and the Person Email field are not shown | The Person Phone Grid and the Person Email field are shown. Person Contact is always shown. |
Person | The functionality to maintain person contacts from person phone is not triggered even when a person contact type is associated with a phone type. | The functionality to maintain person contacts from person phone is enabled. |
Account/ Person | When an email or fax bill or quote route type is chosen, then information displayed is related to person contacts. | When an email or fax bill or quote route type is chosen, then information displayed is related to person phone or email. |
Start/Stop | The Person Contact collection is shown and can be edited. | The Person Phone collection and Person Email are shown and can be edited. |
Case | The Preferred Contact Methods associated with legacy person phone and email are not shown. | The Preferred Contact Methods associated with legacy person phone and email are available. Person Contact is always available. |
Customer Contact | The Preferred Contact Methods associated with legacy person phone and email are not shown. | The Preferred Contact Methods associated with legacy person phone and email are available. Person Contact is always available. |