• Pay plans are initially created in the active state. Active pay plans are monitored for compliance by The Pay Plan Monitor.

• A pay plan may be cancelled as follows:

◦ A user can cancel a pay plan at will.

◦ When a SA is stopped AND there are no other active SAs in the same debt class, all Active pay plans associated with the account and debt class will be will be Canceled .

◦ The activation of a collection event that calls the "cancel pay plan" algorithm will cancel all active pay plans associated with the collection process's debt class. You may want to use such a collection event if your organization cancels active pay plans when new debt causes a collection process to kick-off. Note, the base package algorithm that performs this function will not cancel the pay plan if it's associated with a 3rd party payor.

• The Pay Plan Monitor causes active pay plans to become broken if sufficient payments have not been made to satisfy the pay plan's scheduled payments.

• The Pay Plan Monitor causes active pay plans to become kept when it detects that sufficient payments have been made to satisfy the pay plan's scheduled payments.