When Is An Account Monitored?
The Overdue Monitor determines if an account violates your overdue rules at least every X days, where X is defined on the
Customer Class - Controls associated with the account's customer class and division (in the field Min Credit Review Freq (Days)).
In addition, the Overdue Monitor examines an account's debt as follows:
• X days after an account's bill due date (X is defined in the field Credit Review Grace Days on
customer class control).
• If a payment is canceled with a cancellation reason that indicates non-sufficient funds.
Note:
Additional events. Your implementation can have other events trigger the analysis of an account by the Overdue Monitor. To do this, add logic to insert a row on the CI_ADM_RVW_SCH table when the event occurs. This row simply references the account ID to be reviewed and the desired review date.
Parent topic