Some business flags have a high enough importance that they should be highlighted to any user that is viewing data for the service point the business flag is related to. Whether a business flag should create an alert is controlled on the business flag type. Furthermore, the appropriate algorithm must be configured in the “Installation Options – Framework” “Algorithms” tab for the “Control Central Alert” system event.

The product delivers the algorithm type “Highlight Open Business Flags”

Pease refer to the Business Flag Confidence Update ( C1-BSFLGCFUP) algorithm type for more detail.