Unified Search - Filters and Hints
Depending on the text entered into the toolbar search box, filter rules are dynamically performed to evaluate which filter is applied when searching for a customer.
The following filters and associated filter rules are used:
Filter
Filter Rule
Name
Minimum of 5 characters excluding whitespaces
Address
One or more numeric characters followed by space and an alphanumeric character
Account ID
10 numeric characters
ID Number
Social Security Number: 3 numeric characters followed by a dash, 2 numeric characters, a dash and 4 numeric characters
Phone Number
Plus character and 1-3 numeric characters (country code, optional) followed by a space, period, dash or open parentheses, 3 numeric characters (area code), followed by a space, period, dash or close parentheses, followed by 3 numeric characters (exchange code), followed by a space, period or dash, followed by 4 numeric characters (subscriber number).
Email Address
Non-whitespace characters followed by an @ sign, non-whitespace characters, a period, non-whitespace characters
To search explicitly using a specific filter, precede the filter value with one of the following predefined hints:
Filter
Hint
Examples
Name
n:
n:brazil
Address
ad:
ad:123 main
Account ID
ac:
ac:1234567890
ID Number
id:
id:123-45-6789
Contact Info
c:
c:555-2287 c:mbrazil@oracle.com
For more information on configuring unified search, filters, and hints, refer to Understanding Unified Search.