Service Point - Operations Area
The Op Area page is used to define the operation area that is assigned to field activities associated with this premise. A different operation area can be associated with different categories of field activities (identified by a field activity's field activity type's field service classification). Use Menu > Customer Information > Service Point > Search and navigate to the Op Areas page.
Description of Page
The following fields display:
Field Service Class Indicate the field service classification.
Operation Area Specify the operation area that manages field activities associated with the field service classification.
Note: 
Default note. A service point's operations areas default from your postal default information. Refer to Setting Up Premise & Service Point Postal Defaults for more information.