Service Point - SP/SA
The SP / SA page contains the service agreements that are linked to the service point.
This information is updated by the system when service is started. You should only have to access this page if you need to fine-tune what the system defaults.
Warning: 
You must understand the "V" very well before attempting to maintain this information. Refer to Understanding The "V" for more information.
Use Menu > Customer Information > Service Point > Search and navigate to the SP/SA page.
Description of Page
Billing uses SP / SA information to amalgamate consumption when it calculates a bill segment for a service agreement. To modify information for a service agreement linked to the service point, simply move to a field and change its value. To add a new service agreement, click +, then fill in the information for each field.
This page works exactly the same as the Service Agreement - SA / SP page except for the field described below:
Service Agreement The identity of the service agreement. The division and type of the service agreement is displayed adjacent. This field is gray after the service agreement is committed to the database.
Fastpath: 
For a detailed description of the remaining fields on this page, refer to Service Agreement - SA / SP.