Understanding Customer Service Requests
Customer service requests can be used to orchestrate complex customer related processes that can create or update multiple objects.
Customer service request person
Customer service request account
Customer service request premise
Customer service request service agreement
Customer service request consumer contracts
Customer service request contract product
Customer service request service location
An implementation can add custom components to use the customer service request objects to add or update persons, accounts, premises and contracts.
To see the available customer service request types in your implementation, refer to the Customer Service Request business objects in the application.