Collection Agency Referral Record
This section describes the layout of the record created by C1-CAGYX.
Field
Format
Source/Value/Description
Account ID
A10
Collection Agency Referral's Account
Name
A254
Account's Main Person Primary Name
Person Type
A2
Person or Business Indicator (Main Person)
Person Type Description
A60
Description of Person Type
ID Type
A8
Primary ID Type (Main Person)
ID Value
A100
Primary ID Value (Main Person)
Primary Phone Type
A30
Person Contact Type (Main Person)
Primary Phone Number
A254
Primary Phone Person Contact Number (Main Person)
Primary Phone Number Extension
A6
Primary Phone Person Contact Extension (Main Person)
Email Address
A254
Primary Email Person Contact (Main Person)
Mailing Address
A1241
Mailing Address (Main Person). See below for the fields.
See Address Subrecord for the fields.
Service Address
A1241
Service Address of Premise linked to SA being written off. One chosen. Stopped SAs given priority. See below for the fields.
See Address Subrecord for the fields.
Customer Class
A8
Account's Customer Class
Customer Class Description
A60
Customer Class Description
Currency
A3
Account's Currency
Referral Activity Date
D10
Collection Referral History Create Date
Referral Activity Reason
A4
Collection Referral History Reason
Referral Activity Reason Description
A60
Collection Referral History Reason Description
Referral Activity Amount
N13.2
Collection Referral History Referral Amount
Initial Referral Date
D10
Collection Agency Referral Initial Referral Date
Initial Referral Amount
N13.2
This is the amount on the record marked with a referral reason of initial. If more than one initial record is found the newest one is chosen by default. A parameter on the process record algorithm allows provides the option of choosing the oldest, newest or some of all initial records. Note: additional initial records can be created manually. The system only creates the first one.
Initial Referral Comments
A254
Collection Agency Referral Comments
Connect Date
D10
If the collection agency referral is linked to a write off process, this is the oldest start date for SAs associated with the write off process. If the collection agency referral is not linked to a write off process this is the oldest start date for SAs on the account, giving preference to stopped SAs.
Disconnect Date
D10
If the collection agency referral is linked to a write off process, this is the latest end date for SAs associated with the write off process. If the collection agency referral is not linked to a write off process this is the latest end date for SAs on the account, giving preference to stopped SAs.
Write Off Date
D10
If the collection agency referral is linked to a write off process, this is the creation date for the write off process. If the collection agency referral is not linked to a write off process, the initial referral date is noted here.
Payments Since Last Activity
N13.2
If the collection agency referral is linked to a write off process, this is the sum of pay segment transactions since the last agency referral history record up to the current record. If the collection agency referral is not linked to a write off process, the sum reflects all SAs.
Canceled Payments Since Last Activity
N13.2
If the collection agency referral is linked to a write off process, this is the sum of canceled pay segment transactions since the last agency referral history record up to the current record. If the collection agency referral is not linked to a write off process, the sum reflects all SAs.
Adjustments Since Last Activity
N13.2
If the collection agency referral is linked to a write off process, this is the sum of adjustment and canceled adjustment transactions since the last agency referral history record up to the current record. If the collection agency referral is not linked to a write off process, the sum reflects all SAs.
Fin Resp - Name
A254
Primary Name of Financially Responsible Person on Account
Fin Resp - Person Type
A2
Person or Business Indicator (Financially Responsible Person)
Fin Resp - Person Type Description
A60
Description of Person or Business Indicator (Financially Responsible Person)
Fin Resp - ID Type
A8
Person's Primary ID Type (Financially Responsible Person)
Fin Resp - ID Value
A100
Person's Primary ID Value (Financially Responsible Person)
Fin Resp - Primary Phone Type
A30
Primary Phone Person Contact Type (Financially Responsible Person)
Fin Resp - Primary Phone Number
A254
Primary Phone Person Contact Number (Financially Responsible Person)
Fin Resp - Primary Phone Number Extension
A6
Primary Phone Person Contact Extension (Financially Responsible Person)
Fin Resp - Mailing Address
A1241
Mailing Address (Financially Responsible Person).
See Address Subrecord for the fields.