A Write-Off Process May Be Deactivated If The SA Is Closed
When a service agreement becomes Closed, it will be removed from any ongoing write-off processes. This removal could cause the write-off process to become Inactive (if this is the last service agreement linked to the write-off process). The inactivation of the write-off process, could, in turn, cause collection agency referrals associated with the write-off process to be cancelled.
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