Multiple Deposits Linked To A Single Account
The system has been designed to allow your customers to have multiple deposits. This is necessary when a deposit is restricted to a specific type of debt. For example, if separate deposits are held for regulated and unregulated debt (and a customer could hold a combination of regulated and unregulated debt), you'd need one deposit for regulated debt and another for unregulated debt.
Note:
Deposit class. A deposit's deposit class controls the service agreements that are covered by a given deposit. A deposit's deposit class is defined on its SA type. Refer to
Designing Your Deposit Classes for more information.
It's important to be aware that if your company has multiple classes of deposits, the system will recommend and refund deposits for each individual deposit class. For example, if you have both regulated and unregulated deposit classes, the system will recommend separate deposits for each class. And at refund time, a deposit will be distributed to only those service agreements associated with its deposit class (i.e., a regulated deposit will not be used to satisfy unregulated debt).
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