Override Maps - Start Option
Create a start option for your SA type that sets up the override map scenario for a CSR.
• Set the rate for this start option to the appropriate rate.
• In the characteristics collection, indicate the Char Type you defined for classic TOU map templates and choose the interruptions classic TOU map template that you created.
• Set the default interval profile, map and contract option information as shown in the tables below:
Profile Relationship Type | Profile Type | Profile |
MEASUSAGE | MEAS30 | |
Map Relationship Type | TOU Map Type, Classic | TOU Map, Classic |
MEASUSAGE | INTRPT30 | |
Contract Option Type | Contract Option |
INTERRUPT | |
Note:
In this option, there are no common profiles or maps.
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