Determine The Place Of Start/Stop
Before you can design your campaigns and packages, you must determine if your organization will use start / stop to initiate new service agreements or whether new service can be initiated using the order transaction. Refer to Order versus Start / Stop for information to help you make this decision.
If you decide to use start / stop to initiate service, we'd recommend creating the following types of campaigns:
• Create a campaign similar to that described under Prelude to Start / Stop.
• If you levy one-time charges, you may also want to create a campaign similar to that described under An Easier Way To Create One Time Charges.
• If your organization performs marketing surveys, you may also want to create a campaign similar to that described under Marketing Surveys.
If you decide to use the order transaction to initiate new service, follow the steps outlined in the following sections. Note that we use the example described under Packages Limited By Answers And Field Values when describing the design process.