A Calculation Rule with a Discount for Being on Autopay
Imagine a calculation rule that is only eligible if the current customer has signed up for Autopay. This calculation rule would need the following eligibility rule:
• Customer has Autopay
This rule will look as follows:
Seq | Field to Compare | Comparison Method | If TRUE | If FALSE | If Insufficient Data |
10 | Algorithm: check if customer has Autopay | = Y | Apply Rule | Do Not Apply Rule | Do Not Apply Rule |
The criterion calls an algorithm that performs a logical comparison.
The criterion works as follows:
• Field to Compare. We chose a "field to compare" algorithm that checks if the account associated with the bill segment is on Autopay. If an autopay setup exists, then it returns a value of Y. If not, however, it returns N
• Comparison Method and Results. We simply compare the value returned by the algorithm to Y and indicate the appropriate response. If the condition is true, the calculation rule is applied. If the condition is false or insufficient data, the calculation rule is skipped.
Note:
Refer to CI_CHK_APAY for more information about this algorithm.
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