Oracle Utilities Customer Care and Billing Fixes
The following Oracle Utilities Customer Care and Billing fixes are included in this release:
Bug Number
Description
36908541
Account SA History portal payment archived error encountered
37152645
Copy - C1-PECRL not syncing ineligible Pay IDs with the Non-eligible Pay Event creating partition gaps
37156409
Copy - To Do Alert creates on the wrong account when a customer is linked to multiple accounts
37183647
CXPERSONS REST API CREATING DUPLICATE RECORD FOR PRIMARY FLAG CHANGE
37198952
Copy - C1-COMMHIST IS CAUSING SIGNIFICANT PERFORMANCE ISSUE
37200607
Copy - IWS C1-Bill searchBill Operation is using multiple Date formats for field output field BillDate
37203136
Copy - Incorrect Order of Account Financial History Current Balance
37209760
Copy - 24A MP6.5.1 start/stop error requiring email person contact on paperless account * email exists
37215216
Copy - Program ¿CIPRQMAX¿ not handling the computation overflow error and gives system error.
37224396
Copy - Changing Premise's Time Zone causes (3, 65009) error when SAs linked to the Premise have their End Dates populated (Pending Stop, Stopped or Closed)
37227448
Copy - Payment Arrangement Request going into Error
37233885
Copy - PAYMENT PAGE 'SHOW MESSAGE' BUTTON FOR ERROR MESSAGE DOESN'T WORK
37242242
Copy - Case characteristic search for service point does not check for cis division restriction
37252259
Copy - ERROR WHEN GENERATING A BO SCHEMA OR UPDATING EXISTING BO BASED ON SP MO
37255580
Copy - Batch C1-TAPCT - ORA-01840-input value not long enough for date format coming from the Select SQL of Algorithm: C1-TPCT-SR.
37255883
Copy - When adding any type of characteristic to case, the page occasionally does not produce any text field
37256924
Copy - Decimal values in Blank days before bill due on self service task causing error at bill completion
37268246
Copy - BILL MO Information algorithm C1BILLMOINFO does not produce "fullyMatched" and other messages despite retrieving related information
37281007
Copy - C1-BILL IWS operation getBill is not returning some fields
37285244
Copy - Poor Performance of Usage and Billing & Financial History zones on Customer 360.
37285779
Copy - Characteristic Values Not Loading
37287964
Copy - Unable to complete bill after reopening if it is linked to a statement
37293296
Copy - Issue introduced by Bug 36362474; to be able to change the Main Customer on account, user has to manually update multiple customer contacts
37297243
Copy - Patch 36891153 partially working wrapper class for algorithm spot 'DCSC' is still not exposed for use on custom script
37314249
Copy - Maintenance Object ineligible for data export using GDE
37337973
Copy - JOB ANLYZSAR PERFORMANCE ISSUES
37344077
Copy - Customer Contact Search by Account orders results by Person ID; in some cases showing on top old Customer Contacts
37349276
Copy - LEVEL PAY ENROLLMENT / NBB MONTHLY PAYMENT DISCREPANCY
37349608
Copy - Patch 37033926 does not cover scenario with an ineligible Payment Event linked to more than 100 Pay IDs
37364452
Copy - SQLs appearing millions of executions in the PerfHub - should these be cached?
37370373
Copy - Account Balance not aligned for Accounts with large number of FT
37378671
Copy - SA Financial History All Dates Zone has incorrect calculation of current and payoff balance
37382166
Copy - Customer still Unable to Start/Stop due to Email Person Contact Message after Patch 37144556
37389202
Copy - C1-BLCMP does not trigger the SA Type Pre-Bill Completion algorithm
37390072
Copy - EXPIRE SA UPDATING ALL 'SEVERANCE ACTIVITY' FIELD ACTIVITY TYPE TO 'STOP ACTIVITY
37391412
Copy - CASE PORTAL MAIN ZONE NOT DISPLAYING ANY DETAILS WHEN A WARNING MESSAGE IS THROWN.
37397098
Copy - Device Test (C1DVTEST) FK Reference not working - Unable to retrieve Portal Zone Metadata
37412637
Copy - CCS is not updating the correct bill cycle on the account on stopping the SA
37425725
Copy - After applying 24B MP5.3.1, rate engine skips eligibility criteria configured on calc rules, except for the last eligibility criterion configured
37453272
Copy - When the SA start option is changed, additional characteristics on SA is getting deleted
37456335
Copy - Field Activity Portal links are not navigating to the correct Page
37458458
Copy - CCB SERVICE POINT SYNC CREATING DUPLICATE SYNC/SP RECORDS IN MDM
37463808
Copy - Post Patch 37252668 - Continuing Issues with Financial History
37480090
Copy - Base algorithm C1-DSOV-SAID is not invoked when creating a prepay payment event
37481748
Copy - PERSON CONTACT - START STOP ISSUES AFTER 35594446
37481980
Update script version for C1-ValUoToSq script to version 3.0
37490665
Copy - IWS C1-CustomerContact operation "createCustomerContact" return incorrect error message
37510501
Copy - When payment is Distributed amount is distributed incorrectly even with deployment of patch 36472099
37526904
Copy - System is not able to balance Auto Pay open Tender Control by C1-BLAPC batch
37529206
Copy - CCB Unified Search "Search by Contact Details" is slow and returns results in 30 seconds
37529800
Copy - SA Financial History All Dates has incorrect calculation of current and payoff balance post 37279917 fix
37544850
Copy - With multiple Bill Segment Headers, next Header's Simple Summary calc line value includes Simple Summary values from previously calculated Headers