Before You Install
Refer to My Oracle Support for up-to-date additional information about the Oracle Utilities Customer Care and Billing installation.
WebLogic Native Installation
With Oracle Utilities Application Framework 25.4, a WebLogic native installation is required. See the Oracle WebLogic Configuration Guide for Oracle Utilities Framework document on My Oracle Support for more information.
Application Server Clustering
If you are considering application server clustering, refer to the Oracle WebLogic Configuration Guide for Oracle Utilities Framework document on My Oracle Support.
For additional information about WebLogic clustering, refer to the Fusion Middleware Using Clusters for Oracle WebLogic Server documentation.
Directory Names
Directory cannot contain whitespace characters.
Installation Checklist
The following checklist will guide you through the installation process of the application tier. The details for each step are presented in subsequent chapters.
1. Install the database. For instructions, refer to the Oracle Utilities Customer Care and Billing Database Administrator’s Guide included in this release.
2. Create Group/User ID.
3. Install the prerequisite software.
For complete details about installing and configuring the prerequisite third-party software for your specific platform, refer to Installing Application Server Prerequisite Software.
• Oracle client 19c
• Java 17
4. Install optional software.
5. Install the Oracle WebLogic 14.1.2.x web server.
Note: If you are upgrading and currently running Oracle Application Server, please contact your Global Support Representative.
6. Verify that the software is installed.
7. Set up the environment variables.
8. Install Oracle Utilities Application Framework.
9. Install Oracle Utilities Application Framework prerequisite single fixes if there are any. Else, skip this step.
10. Install Oracle Utilities Customer Care and Billing.
11. Install Oracle Utilities Customer Care and Billing single fixes if there are any. Else, skip this step.
12. Deploy Oracle Utilities Customer Care and Billing application.
13. Complete the post-installation tasks.
14. Proceed with optional third-party product integration (such as web selfservice or reporting tools).