Installing the Application
To install the Oracle Utilities Customer Care and Billing application:
1. Change to the <TEMPDIR>/CCB.V2.9.0.1.1 directory.
2. Set the following path:
export PATH=<JAVA_HOME>/bin:$PATH
 
Note: The above command is only applicable on a Linux platform. <JAVA_HOME> is the location where the JDK has been installed.
3. Run the script.
UNIX
ksh ./install.sh
 
Windows
install.cmd
 
Note: On UNIX, make sure to have the proper execute permission on install.sh.
4. Follow the messages and instructions that are produced by the install utility. Please note that some of the steps may take some time to complete.
5. If the install utility run was not stopped due to errors and you did not interrupt the run, the Oracle Utilities Customer Care and Billing installation is complete.
6. Run the following commands:
UNIX
splenviron.sh -e <ENV_NAME>
configureEnv.sh
 
Type P and <ENTER> (you don't need to change anything)
splenviron.sh -e <ENV_NAME>
initialSetup.sh
 
Windows
splenviron.cmd -e <ENV_NAME>
configureEnv.cmd -e <ENV_NAME>
 
Type P and <ENTER> (you don't need to change anything)
splenviron.cmd -e <ENV_NAME>
initialSetup.cmd
 
7. Start up the environment.
The final step of the installation process is the environment startup. Refer to the Native Installation Oracle Utilities Framework (Doc ID 1544969.1) whitepaper on My Oracle Support for start/stop procedure.
Installing Post-release Patches
Note: This section is applicable only if there are any Oracle Utilities Customer Care and Billing rollup patches to install.
The Oracle Utilities Customer Care and Billing patches must be installed after installing Oracle Utilities Customer Care and Billing.
The patches are available as a convenience rollup inside the CCB-V2.9.0.1.1-Rollup-MultiPlatform.zip file, which is part of the downloaded media pack.
For a list of the patches included in this rollup, refer to Oracle Utilities Customer Care and Billing Post-release Patches.
To install the application and database patches on top of Oracle Utilities Customer Care and Billing 2.9.0.1.1:
1. Copy the CCB-V29011-Rollup-MultiPlatform.jar file from the delivered package to a <TEMPDIR>. Unjar it using the command below.
jar -xvf CCB-V29011-Rollup-MultiPlatform.jar
 
2. Initialize the Oracle Utilities Customer Care and Billing environment where the Oracle Utilities Customer Care and Billing patch rollup has to be installed.
UNIX
$SPLEBASE/bin/splenviron.sh -e $SPLENVIRON
 
Windows
$SPLEBASE\bin\splenviron.cmd -e %SPLENVIRON%
 
3. Install the application patches.
a. Navigate to the <temp location>/CCB-V2.9.0.1.1-Rollup/Application folder.
b. Run the group installation script.
UNIX/LINUX
chmod a+x installSFgroup.sh
chmod a+x CCB*/*.sh
./installSFgroup.sh
 
Windows
installSFgroup.cmd
 
4. Start up the environment.