Overview

This chapter provides an overview of the Oracle Utilities Customer Care and Billing installation.

The Oracle Utilities Customer Care and Billing installation involves the following steps:

1. Review the different tiers of the application architecture as described in Application Architecture Overview.

2. Understand the hardware requirements for installing the application and the supported platforms for the application and database servers as described in Supported Platforms and Hardware Requirements.

Note: Installation and administration of the database server tier is described in detail in the Oracle Utilities Customer Care and Billing Database Administrator’s Guide included in this release.

3. Install the database. For instructions, refer to the Oracle Utilities Customer Care and Billing Database Administrator’s Guide included in this release.

4. Plan your installation as described in Planning the Installation.

5. Install all required third-party software as described in Installing Application Server Prerequisite Software. The required software is listed for each supported combination of operating system and application server.

6. Install the framework for the application as described in Installing the Application Server Component of Oracle Utilities Application Framework.

7. Install Oracle Utilities Customer Care and Billing as described in Installing the Application Server Component of Oracle Utilities Customer Care and Billing.

8. Follow the installation guidelines described in Additional Tasks.