Supported Business Processes
This integration of products incorporates three areas of key functionality to facilitate the transfer of information between two applications. Data is sent from Oracle Utilities Customer Care and Billing to Oracle E-Business Suite Financials for General Ledger and Accounts Payable and vice versa to support the following transactions and actions:
Oracle Utilities Customer Care and Billing
Oracle E-Business Suite
A bill is created/ cancelled
The general ledger is updated with the journal information.
A payment is created/ cancelled
An adjustment is created/ cancelled
An adjustment whose type indicates AP Request is created
Customer and AP Request information is used to create a one-time supplier and supplier site. An accounts payable Invoice is created and associated with this supplier and supplier site.
 
Oracle E-Business Suite
Oracle Utilities Customer Care and Billing
A payment is created for an invoice related to an Oracle Utilities Customer Care and Billing AP request.
Payment information is sent from Oracle E-Business Suite Financials for General Ledger and Accounts Payable to Oracle Utilities Customer Care and Billing. The AP Request is updated with the payment information.
A check related to an invoice linked to an AP request is re-issued.
A check related to an invoice linked to an AP request is voided and the liability is closed.
The AP request and its associated adjustment are cancelled.
The flow of data between the two systems is illustrated below: