Errors related to the online integration invocation from Oracle Utilities Customer Care and Billing are stored in the CCB_ENVIRONMENT_NAME/logs/system folder. Example: V24_V24020_CCB_SOA12C_CERT_LIN_ORA_WLS /logs/system

Errors related to batch integration invocation from Oracle Utilities Customer Care and Billing are stored in the $SPLOUTPUT/ CCB_ENVIRONMENT_NAME folder. Example: /spl/sploutput/V24020_CCB_SOA12C_CERT_LIN_ORA_WLS

Example: If any error occurs when GLASSIGN or GLS batches are run are reported in Oracle Utilities Customer Care and Billing product batch run tree. Then you must correct the underlying condition causing the error and then rerun the batch processes. The rest of the integration cannot occur until the two Oracle Utilities Customer Care and Billing batch processes have successfully completed.

For more information about errors and notifications, see the Oracle Utilities Customer Care and Billing documentation.