Oracle Utilities Customer Care and Billing (CCB) is a customer and billing system that manages all aspects of customer service needed by most utilities to operate their business. Basic objects form the core of the system: person, account, premise, service agreement, and service point. These objects hold demographic, geographic, and financial information about a company's customers and properties. Related to these objects are the processes that they manage: bills, payments, meter readings, field activities, etc.

Refer to the Certification Matrix for Oracle Utilities Products (Doc ID 1454143.1) on My Oracle Support to determine if support for newer versions of the listed products is included.