Integration Overview
Oracle Utilities Customer Care and Billing integration to Oracle Utilities Meter Data Management represents significant business value for utility customers who must turn increasing volumes of usage data into valuable business information to facilitate their smart grid initiatives.
Many utilities choose Oracle Utilities Customer Care and Billing to address changing regulatory and market conditions and to meet the complex needs of residential, commercial, and industrial customers. Many of these same utilities also choose Oracle Utilities Meter Data Management to support the loading, validation, editing, and estimation of meter data - from meter installation and configuration, to meter read and usage loading and validation, to bill determinant and other forms of usage calculations.
These utilities require sophisticated enterprise integration to realize desired revenue targets and energy savings from their automated infrastructure. This pre-packaged integration automates the transfer of aggregated usage data from Oracle Utilities Meter Data Management to Oracle Utilities Customer Care and Billing.
The integration benefits utility customers by:
Allowing them to cope with significant amounts of usage data, reducing manual processes, and enabling smart grid rollout for residential smart meters.
Ensuring accurate high-volume billing with less proration and estimation, improving customer satisfaction.
Facilitating time-based billing programs for various types of new smart grid driven rates.
Limiting data duplication and unnecessary synchronization that reduce implementation complexity.
Eliminating the need to build and maintain this complex integration in-house, lowering the total cost of ownership of smart grid for billing.
Leveraging Oracle Application Integration Architecture, the product provides what utilities need to implement sustainable, Services Oriented Architecture-based integrations. By utilizing best practices and best-in-class Oracle Fusion Middleware, Oracle delivers an adaptable end-to-end solution that improves enterprise control and visibility of metered usage data to billing.
The following diagram shows the data synchronization processes included in this integration: