Known Issues
The known issues in this integration are:
Currently, only two service history types are supported: General and Questionnaire. Downtime and Failure will be supported in future releases.
Only asset related service histories are supported in the current release.
Cancellation of device activities from Oracle Field Service is not supported.
Fields related to disconnection do not display the values after selecting them.
Service histories for service point level equipment are not supported.
Plugins fail to load in Oracle Field Service when crew clicks on it. This issue is intermittent. As a workaround, crew can refresh the plugin page or clear the cache to make it work as expected.