Known Issues
The known issues in this integration are:
• Currently, only two service history types are supported: General and Questionnaire. Downtime and Failure will be supported in future releases.
• Only asset related service histories are supported in the current release.
• Cancellation of device activities from Oracle Field Service is not supported.
• Fields related to disconnection do not display the values after selecting them.
• Service histories for service point level equipment are not supported.
• Plugins fail to load in Oracle Field Service when crew clicks on it. This issue is intermittent. As a workaround, crew can refresh the plugin page or clear the cache to make it work as expected.