User Operations
This chapter provides step by step instructions for user operations.
1. Login to Oracle Field Service Mobility application.
You can access the application by adding '/m' to the Oracle Field Service URL <ofsc_link/m>.
2. Access the Mobility page using the worker/technician's credentials. The page shows activities in the queue of the worker.
3. Click
Start to start the activity in the worker's queue.
4. Click “>” against the activity. The options
Start,
Cancel,
Suspend,
Map, and
Book Activity are displayed.
5. Click Start to start the activity in the worker's queue.
6. Enter the odometer details and click
Submit.
7. Click
Meter Details. Enter the
Badge Number and click
Submit.
8. Click
Meter Details, then click
Verify. After the verification is successful, the meter reading information is displayed in the
Registers Information section.
9. Enter the respective details in the Meter Information and Registers Information sections. Click Submit.
10. Click
Complete.
11. On the
End Activity page, enter the required details. Click
Submit.