Linking to Additional Oracle Responsys Instances

To link additional Oracle Responsys instances:

1. Clone the Oracle Utilities OCI Steam Responsys Notif integration. For steps to create a custom flow, refer to the Cloning an Integration section.

2. Click the newly created custom flow. This opens the flow in edit mode.

3. Clone Oracle Utilities REST Responsys for Notif Hubconnection. For steps, refer to the Cloning a Connection section.

4. Configure the connection details to point to the new Oracle Responsys instance.

Refer to Chapter 5: Importing, Configuring, and Testing Integration Connections in Oracle Integration Cloud for more information.

5. Update the OUTL-BRT-NOTIFHUB_DeliveryRouting lookup to map the desired CIS Division to the new Oracle Responsys instance “RESP4”.

6. Update OUTL-BRT-NOTIFHUB_DeliveryInstance to map this Oracle Responsys instance (RESP4) to Response ID value to represent the new Oracle Responsys instance. The value in the ResponsysId column is populated on the error notifications sent out for this Oracle Responsys instance.

7. Click the newly created custom flow. The flow opens in the edit mode.

8. Add a new branch to evaluate the new Oracle Responsys Instance 4.

9. Add the condition to check for $responsysId = “RESP4” in the new branch.

10. Refer to the SMS and email checks, scope, mapping and error handing as is done for other Oracle Responsys instances to replicate the logic.

11. Save and deactivate the base flow and activate the custom flow.