Plugins are used to make changes to screen and data based on their type and status of target and parent object. They are also used to enter measurements, record time/materials/equipment used while completing an activity, populate service history information, install/replace/remove/attach/exchange of assets, using truck inventories and validate completion information before actually sending the information to verify if the message is accepted by Oracle Utilities Work and Asset Cloud Service.

Plug-ins in Oracle Field Service Cloud perform actions not found in the standard solution. They appear as selectable links on the application. They open a new window, tab, or frame in a browser where an external HTML5 application is executed.

For more information on Oracle Field Service Cloud plugin framework refer to latest Oracle Field Service Cloud documentation at:

Each plugin contains a JavaScript file that has the main business logic required for functionality of the plugin. The data required for each plugin is available through the properties that are added for the plugin. XML data obtained through properties is parsed and appropriate XSL is applied to it to render each UI.