Time Slots
A time slot is a fixed time interval specified in the activity management to perform activities. It denotes the starting time and is assigned to a bucket in the capacity management.
Creating a Time Slot
To create a time slot:
1. Navigate to the Configuration page and click Time Slots.
2. Click Add New.
3. Enter the following details:
• Name: Name the time slot in the start time - end time format. Example: 8-10
• Time slot label: Enter the specific label name for the time slot.
• Status: Select Active or Inactive from the drop-down.
Note that Oracle Field Service assigns activities and capacity management to active time slots only.
• All-day time slot: Select it for the time slot to last the entire day.
• Time from: Enter the time to indicate when the time slot begins.
• Time to: Enter the time when the time slot ends.
• Capacity Categories: Select to add activity types and work skill types.
4. Click Add.
Adding Time Slots to a Capacity Category
To add a time slot to a capacity category:
1. Navigate to the Configuration page and click Capacity Categories.
2. Hover over the Time Slot column to view the pencil icon.
3. Click it to edit the time slot.
4. Select the required time slots to assign to the capacity category.
5. Click Save.