Device Data Sync
The following device information will be synced in Oracle Field Service when the Admin Sync flow runs successfully. Hence, there is no need to add the data to the Oracle Field Service properties manually.
• Device Manufacturer
• Device Model
• Device Configuration Type
• Device Types
• Device Head End System
Device Manufacturer
The following Oracle Field Service properties will sync with device manufacturer data created in Oracle Utilities Customer Cloud Service.
Property Description | Property Label |
|---|---|
New Item Manufacturer | c2m_newitem_manufacturer |
Existing Item Manufacturer | c2m_item_manufacturer |
New Meter Manufacturer | c2m_newmeter_manufacturer |
Existing Meter Manufacturer | c2m_meter1_mfg |
Device Model
The following Oracle Field Service properties will sync with device model data created in Oracle Utilities Customer Cloud Service.
Property Description | Property Label |
|---|---|
New Meter Model | c2m_newmeter_model |
Existing Meter Model | c2m_meter1_model |
New Item Model | c2m_newitem_model |
Existing Item Model | c2m_item_model |
Device Configuration Type
The following Oracle Field Service properties will sync with device configuration data created in Oracle Utilities Customer Cloud Service.
Property Description | Property Label |
|---|---|
New Meter Configuration Type | c2m_new_meter_type |
Existing Meter Configuration Type | c2m_meter1_type |
New Item Configuration Type | c2m_new_item_type |
Existing Item Configuration Type | c2m_item_type |
Device Types
The following Oracle Field Service properties will sync with device types data created in Oracle Utilities Customer Cloud Service.
Property Description | Property Label |
|---|---|
New Meter Device Type | c2m_newmeter_devicetype |
Existing Meter Device Type | c2m_deviceType |
New Item Device Type | c2m_newitem_deviceType |
Existing Item Device Type | c2m_item_device_type |
Device Head End System
The following Oracle Field Service properties will sync with device head end system data created in Oracle Utilities Customer Cloud Service.
Property Description | Property Label |
|---|---|
New Meter Head End System | c2m_newmeter_headend |
Existing Meter Head End System | c2m_headendSystem |
Customizations
To add new elements related to device data, such as manufacturer, model, configuration type, device types or head end system:
1. Create the property in Oracle Field Service.
2. Configure the property count in SOMOFSC_ConfigProps lookup.
Below are the configuration properties to be modified as part of the Device Data sync.
Property Name | Default Value | Comments |
|---|---|---|
som.adminsync.configurationtype.properties.count | 4 | Change the value if you want to add new property for configuration type |
som.adminsync.manufacturer.properties.count | 4 | Change the value if you want to add new property for manufacturer |
som.adminsync.model.properties.count | 4 | Change the value if you want to add new property for model |
som.adminsync.devicetypes.properties.count | 4 | Change the value if you want to add new property for device types |
som.adminsync.headendsystem.properties.count | 2 | Change the value if you want to add new property for head end system |
3. Once the value of the configuration properties are changed based on the requirement, add the property label in the lookup based on the property that belongs to manufacturer, model or configuration type.
4. Add the property label to the lookup if the property belongs to Configuration type.
5. Add the property label to the lookup if the property belongs to manufacturer.
6. Add the property label to the lookup if the property belongs to model.
7. Add the property label to the below lookup if the property belongs to device types.
8. Add the property to the below lookup if the property belongs to head end system.